Warranty Policy

All first quality tires sold by American Omni Trading Company are warranted through the manufacturers which produce them, to be free of defects in workmanship and material-related conditions. This warranty is extended to the first retail purchaser. The warranty is valid as long as there is at least 2/32nds of original tread remaining in all positions of the tire. Tires which have less than 2/32nds are considered to have delivered their original life and are not subject to warranty or adjustment.

Damages and Claims

All damages and claims involving tires sold by American Omni Trading Company are to be submitted to American Omni Trading Company through the initial dealer sold by American Omni Trading Company. No claims will be processed if submitted by a customer, consumer or sub-dealer of an American Omni Trading customer.

Adjustment Procedures

In order to process your claim you must follow the procedures below:

1. Completed American Omni Trading Claim Form (size, tire description, description of defect, remaining tread depth, serial no.). Contact your salesperson should you require a claim form.
2. 2 clear pictures, one which clearly shows the defect and one picture of the overall tire.
3. Remove the factory serial # along with the DOT# from the tire and attach them to each picture.
4. Must be submitted to American Omni Trading Company within 30 days of the date received from your customer.
5. Tires which are more than 36 months old will be subject to review and possible refusal of claim.
6. Out of Round tires will only be honored within the first 2/32nds of wear.
7. Tires need to be held until clearance given to dispose of them.

Credits will be processed within 7 days of receipt of completed information, unless factory request a review. Credits will be based on the price paid for said tire or the latest price being paid, whichever is less. Credits will not include local taxes, additional freight paid or any other miscellaneous expenses. Credits are pro-rated on the remaining tread depth. Once a credit has been applied to your account a deduction can then be taken on the next invoice due. No cash refunds will be offered for credits unless agreed upon in writing by American Omni Trading Company.